Through its expertise in the PCB assembly and prototyping space, PCBWay produces conventional boards from 2-14 layers, stencil, flex-board, aluminium substrate, and high-frequency board usually within 24 hours. The company houses a dedicated engineering team to check the documents for the customer such that it can ensure that the production is foolproof. “The salesman will provide the service 24 hours a day, and the after-sales team can solve any problem,” adds Elaine.
Our market strategy is straightforward— do better products and provide better service. Just like our slogan goes: PCBWay prototype the easy way
What really differentiates PCBWay is its production efficiency. While the other competitors take 7-10 days to deliver, the company can complete the PCB orders in 24 hours. Further, PCBWay also offers 24-hour customer support allowing the clients to receive assistance whatever time of day or night. The company’s active customer service personnel will respond to the clients’ emails or messages promptly enabling them to upload designs to suit the working day wherever they may be located in the world. “Our service people will follow your orders from the time you submit your Gerber file to the minute you receive your PCB boards or assembled PCBs in a satisfactory mood,” says Elaine. Another point of differentiation is PCBWay’s pricing structure, which is transparent and has no hidden cost in it. The company’s pricing is one of the most competitive in the world and is just a fraction of what other American or European fabricators normally charge the clients. Even many price-sensitive customers like students and hobbyists largely rely on PCBWay for their PCB prototype, low-volume fabrication, and assembly needs.
Having carved a unique niche in the PCB design space, PCBWay aims to continue designing and manufacturing top-notch electronic devices. The company carried out PCB Design service with its reliable third parties, which enables PCBWay to help clients comprehensively. At the same time, they will be working to provide better service by localizing PCBWay. “At present, we only open local offices in France. Maybe we will open factories in various places in the future so that you can enjoy our better service,” concludes Elaine.